Tech treadmill testing multimeter

Value

The complexity and unique features of each machine require a certified professional to correctly diagnose and service your equipment. Although a competitor’s low initial cost may be enticing, consider what you will be receiving for your hard-earned money.

Each of the following qualities is essential to our unique service model. Our high standards at Huff-n-Puff Fitness Repair® ensure that your experience as our customer is as pleasant and expedient as possible, from first contact to service completed.

  • Common Courtesy  

    All our technicians give a courtesy call 20-30 minutes before their arrival. Need more time than that? Let us know and we will be happy to accomodate you.

  • Constant Communication  

    We answer the phone! You will be informed of your repair progress every step of the way via phone, text or email, whichever you prefer. Call us anytime!

  • Fastest Turnaround  

    We will track your parts shipment and schedule your repair in anticipation of your parts arrival ensuring the fastest possible turnaround times.

  • Fully Insured  

    All our technicians are fully covered by our General Liability, Workmen’s Comp and Auto Liability policies.

  • Local Business  

    With local field offices in both the Chicago and Milwaukee areas as well as technicians strategically located throughout our service area, Huff-n-Puff will quickly manage any issues that may arise with your equipment.

  • Multiple Certifications  

    We are fully factory certified and authorized by most major manufacturers. Continuous retraining keeps us on the leading edge of repair knowledge.

  • Professional Appearance  

    All our technicians are uniformed, carry company ID badges and have a neat, clean appearance.

Thank you so much, my machine has never worked better!

Liz P. | Oswego, IL

Due to the COVID-19 pandemic, Huff-n-Puff Fitness Repair, LLC will be closed until April 30th. Per the Illinois Department of Commerce and Economic Opportunity (IDCEO) and the Wisconsin Economic Development Corporation (WEDC), services to all residences and most commercial facilities has been deemed recreational and is not considered essential. We all understand the importance of your fitness routines and realize this is highly disruptive; in the same way the livelihoods of over a dozen of our employees have been disrupted by this pandemic.

In the meantime, we are authorized to service our hospitals and rehab facilities and are maintaining minimal staffing to ensure that we are able to respond to them as needed. Per the IDCEO and WEDC, service calls to residences, even due to medical need, are not authorized. Per their judgement, residential fitness equipment is not medical equipment, and is therefore not essential.

Once more, we fully understand how disruptive this is to everyone. Please do not ask us to make an exception to these orders. We run every part of this company by the book and we will not risk the health and safety of our employees and our customers, nor do anything outside the law. Any provider that continues to perform fitness equipment service outside the parameters set by IDCEO and WEDC is in violation of the directives that have been established.

We are eagerly awaiting the day when these orders are lifted and we are back to helping you maintain your fitness goals. When that time comes we will be making an exhaustive effort to perform service as quickly as humanly possible. We do anticipate a backlog of 5-plus weeks, and as always, service calls will be handled in the order they were received. If you are in need of service, please submit a request online and we’ll be in touch as quickly as possible.

Lastly, to all our customers, thank you all for your patience. You have all been wonderful to work with throughout this uncertain time. As we all pull through this together, we look forward to continuing to serve you as soon as these restrictions are lifted.

Stay safe and stay healthy!

Dan Thompson, Owner, Huff-n-Puff Fitness Repair, LLC