Huff-n-Puff Fitness Repair Team, March 2017

Contact Us

Have a problem with your machine? Tell us about it in the form below and our friendly office staff at Huff-n-Puff will personally follow up with you. Let’s get your machine up and running! Go to the form »

Prefer to troubleshoot your repair with our office staff over the phone? Please call us at 708-294-2944 or 414-246-8921. Phone calls are always free! We are happy to get you up and running over the phone if possible!

Our hours of service are Monday ‑ Friday, 8:00 am ‑ 5:00 pm. We have very high expectations of our field and office staff and believe they have earned the right to spend their evenings and weekends with their families.

If you have a general question about us or about maintaining your fitness equipment, be sure to Ask the Wolf, who is standing by to answer your frequently asked questions.

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Thank you so much, my machine has never worked better!

Liz P. | Oswego, IL

Due to the COVID-19 pandemic, Huff-n-Puff Fitness Repair, LLC will be closed until April 30th. Per the Illinois Department of Commerce and Economic Opportunity (IDCEO) and the Wisconsin Economic Development Corporation (WEDC), services to all residences and most commercial facilities has been deemed recreational and is not considered essential. We all understand the importance of your fitness routines and realize this is highly disruptive; in the same way the livelihoods of over a dozen of our employees have been disrupted by this pandemic.

In the meantime, we are authorized to service our hospitals and rehab facilities and are maintaining minimal staffing to ensure that we are able to respond to them as needed. Per the IDCEO and WEDC, service calls to residences, even due to medical need, are not authorized. Per their judgement, residential fitness equipment is not medical equipment, and is therefore not essential.

Once more, we fully understand how disruptive this is to everyone. Please do not ask us to make an exception to these orders. We run every part of this company by the book and we will not risk the health and safety of our employees and our customers, nor do anything outside the law. Any provider that continues to perform fitness equipment service outside the parameters set by IDCEO and WEDC is in violation of the directives that have been established.

We are eagerly awaiting the day when these orders are lifted and we are back to helping you maintain your fitness goals. When that time comes we will be making an exhaustive effort to perform service as quickly as humanly possible. We do anticipate a backlog of 5-plus weeks, and as always, service calls will be handled in the order they were received. If you are in need of service, please submit a request online and we’ll be in touch as quickly as possible.

Lastly, to all our customers, thank you all for your patience. You have all been wonderful to work with throughout this uncertain time. As we all pull through this together, we look forward to continuing to serve you as soon as these restrictions are lifted.

Stay safe and stay healthy!

Dan Thompson, Owner, Huff-n-Puff Fitness Repair, LLC