Our Staff

Service Coordinators

Tina S.

Residential Coordinator

Favorite Quote:
“Perfection is something everyone strives for, but it’s elusive and may be an illusion.”
– R.L. Griffin

Tina primarily works in the residential department, explaining our services to customers, setting them up for service, and scheduling them. She prides herself on doing everything possible to accommodate our customers scheduling needs.

Tina grew up in the suburbs of Chicago and has lived there her whole life. The summertime is her favorite time of year.

Tina enjoys reading about the Titanic. Ever since childhood, Tina has been intrigued by the Titanic, its maiden voyage, and its subsequent sinking.

Tina also enjoys reading and watching documentaries which has always been a passion of hers.

Jodey is the primary contact for all commercial accounts including gyms, governments, sports teams, hotels and apartment buildings. He handles customer contacts, account maintenance and scheduling service.

Jodey was born in Southern California but raised in the near west suburbs of Chicago. Jodey began working in the fitness industry in 1999 working the front desk, then moved into fitness training. In 2005 Jodey began working in retail sales of fitness equipment and managed stores for 8+ years before joining HnP.

Jodey is a student of many disciplines and loves anything to do with fitness and health. He is currently learning about genetic/gene expression and how to best “program” one’s body with food, exercise, supplements and treatments such as sauna or cold therapy.

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working at HnP, Dennis worked in the tech and hospitality industries.

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Claire T.

Warranty Coordinator

Favorite Quote:
“The way I see it, if you want the rainbow, you gotta put up with the rain.”
—Dolly Parton

Claire is a residential service coordinator. She assists customers with the issues that they are experiencing with their fitness equipment, matches their need to the appropriate service, and facilitates scheduling.

Claire grew up in the northwest suburbs of Illinois. Previously she has worked in the supply chain side of the machinery and food industries.

In her spare time, Claire enjoys spending time with her family. They love new adventures and traveling. When Claire gets “me time” she loves binging on her favorite shows.

Field Techs

Ryan F.

Field Technician

Favorite Quote:
“The right way and the hard way are usually one and the same.”
– Anon

Ryan diagnoses, maintains, and repairs fitness equipment. He also endeavors to educate and train clients on what they can do to keep their machine running as long as possible.

Ryan grew up in Springfield, Missouri and has continued since childhood to have a fascination with how everything works. Most of his skills were learned from his father who owned a starter and alternator repair ship when Ryan was young. These skills have served him well in many aspects of life and Ryan still enjoys learning new things every day.

Ryan enjoys nature and remodeling homes with his wife. They’ve bought and sold many homes over the years and learned many lessons the hard way. Ryan his wife are also mildly obsessed with their two dogs Kita and Ani.

Dennis S.

Field Technician

Favorite Quote:
“It ain’t as bad as you think. It will look better in the morning.”
– Colin Powell

Andrew H.

Field Technician

Favorite Quote:
“You miss 100% of the shots you don’t take.”

– Wayne Gretzky

Andrew maintains and repairs fitness equipment, while sharing knowledge with clients on steps they can take to make their equipment last longer.

Andrew grew up in San Diego and Elk Grove Village. Growing up he would spend almost all of his time outdoors. He loves weird creatures and had a variety of pets including tarantulas, centipedes, frogs, salamanders and much more.

Before starting with HnP Andrew installed fitness equipment and pool tables.

Andrew likes spending time with family and his three crazy dogs. Some hobbies of his include fishing, golfing, bowling, and playing video games. Andrew also enjoys tinkering with his aquariums and remodeling his house.

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working at HnP, Dennis worked in the tech and hospitality industries.

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Ken C.

Field Technician

Favorite Quote:
 ”It’s as simple as you complicate it”
– Anon

Ken could say he fixes equipment, but it’s much more than that. Most of his job is diagnosing problems, helping customers understand the problems and how to address them, and making sure that regardless of the situation, everyone involved has the facts they need to solve the problem in a satisfactory way.

Ken grew up in downstate Illinois in a family where his dad worked programming machines in a factory and his mom knew how to turn a wrench from helping his grandpa fix everything on the farm. Ken’s job history is a bit eclectic – he’s done photography, janitorial work, and even a desk job in college. Ken enjoys learning new skills and using them creatively.

Ken also enjoys running, studying a variety of topics and spending time watching old movies with his wife. He also spends a lot of time every week doing volunteer work.

Mike R.

Field Technician

Favorite Quote:
“Strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony.”
– Dennis the Peasant, Monty Python and the Holy Grail

Having a strong background in customer service, Mike works to make sure each customer fully understands all aspects of our service process.

Mike grew up in the south suburban areas of Chicago, and also on the south side of the city.  Before joining HnP, Mike worked for a high-end ergonomic office equipment company with a service territory that stretched from Detroit to St Louis. Previously, Mike was employed by a vendor service company that assembled bikes, grills, furniture, exercise equipment, and whatever else could be assembled for a store to sell.

Mike enjoys spending time with his family, going on adventures and road trips whenever he can. As a hobby, Mike enjoys home brewing hard cider, beer, and mead. Over the last few years, he has picked up baking and broadened his cooking horizons. Mike would also describe himself as a huge nerd and avid gamer, playing board games, card games, and painting miniatures with his friends and family.

Josiah S.

Field Technician

Favorite Quote:
“Common sense ain’t so common” – Mark Twain

Josiah diagnoses, maintains and repairs exercise equipment. He makes it a goal to explain clearly and simply how the client’s equipment functions and what they can do to maintain their equipment so that it can last as long as possible.

Josiah grew up in rural Wisconsin near Green Bay on a small hobby farm. Time growing up was spent outside either working in the garden or barns with the chickens and goats or under the hood of a car or go-kart tinkering away. Before working with HnP Josiah used to do janitorial cleaning as well as construction work.

Josiah enjoys spending time outdoors with family and going backpack camping and fishing in the summer. He also enjoys traveling and experiencing new things.

Ops Team

Dan T.

Manager of Business

Favorite Quote:
“Hard work beats talent when talent doesn’t work hard.”
-Kevin Durant

As the Manager of Business, Dan is responsible for the global operations of the company. He brings more than 15 years of experience to HnP. His experience and leadership have been focused on developing and delivering business services as solutions, providing outstanding client service and driving growth.

Dan grew up throughout the Chicagoland area, and prior to starting in the fitness industry was a Machinist’s Mate in the US Navy.

When not working, Dan enjoys his vegetable garden, woodworking, and trying to keep up with his young daughter.

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working at HnP, Dennis worked in the tech and hospitality industries.

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Sam S.

Manager of Operations

Favorite Quote:
“Worrying is like a rocking chair, it gives you something to do, but it doesn’t get you anywhere.” – Van Wilder

Sam oversees company operations. This includes HR, IT, service coordination and customer service. Sam also directs daily operations including tracking KPIs, hiring, supervising, training, and coaching.

Sam is from Waukegan, IL and before HnP, he was the Fitness & Aquatics Operations Supervisor for the Waukegan Park District.

Sam is a health and wellness advocate, compulsive lawn care nut, gym rat, computer builder, and investor.

Our Staff

Service Coordinators

Tina S.

Claire T.

Field Techs

Ryan F.

Dennis S.

Andrew H.

Ken C.

Mike R.

Josiah S.

Ops Team

Dan T.

Sam S.

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