Our Staff

Service Coordinators

Claire T.

Service Coordinator

Favorite Quote:

“The way I see it, if you want the rainbow, you gotta put up with the rain.”

— Dolly Parton

Claire is a residential service coordinator. She assists customers with the issues that they are experiencing with their fitness equipment, matches their need to the appropriate service, and facilitates scheduling.

Claire grew up in the northwest suburbs of Illinois. Previously she has worked in the supply chain side of the machinery and food industries.

In her spare time, Claire enjoys spending time with her family. They love new adventures and traveling. When Claire gets “me time” she loves binging on her favorite shows.

Jodey is the primary contact for all commercial accounts including gyms, governments, sports teams, hotels and apartment buildings. He handles customer contacts, account maintenance and scheduling service.

Jodey was born in Southern California but raised in the near west suburbs of Chicago. Jodey began working in the fitness industry in 1999 working the front desk, then moved into fitness training. In 2005 Jodey began working in retail sales of fitness equipment and managed stores for 8+ years before joining HnP.

Jodey is a student of many disciplines and loves anything to do with fitness and health. He is currently learning about genetic/gene expression and how to best “program” one’s body with food, exercise, supplements and treatments such as sauna or cold therapy.

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working at HnP, Dennis worked in the tech and hospitality industries.

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Aurora S.

Service Coordinator

Favorite Quote:

“The way to get started is to quit talking and begin doing.”

— Walt Disney

Aurora is a residential service coordinator. She handles numerous office responsibilities such as scheduling, job coordination, customer service, and parts order follow-up.

Aurora grew up in many places due to being part of a military family. She really enjoyed going to the aquarium when she was young. Aurora has also had a large variety of pets like dogs, cats, fish, chickens, goats, lizards, and snakes.

Aurora enjoys arts and crafts, reading, cooking, catching up on shows, playing video games with friends or just exploring new areas to hang out at with them.

Field Techs

Dennis S.

Field Technician Supervisor

Favorite Quote:

“It ain’t as bad as you think. It will look better in the morning.”

– Colin Powell

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working and HnP, Dennis worked in the tech and hospitality industries.

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Andrew H.

Field Technician

Favorite Quote:

“You miss 100% of the shots you don’t take.”

– Wayne Gretzky

Andrew maintains and repairs fitness equipment, while sharing knowledge with clients on steps they can take to make their equipment last longer.

Andrew grew up in San Diego and Elk Grove Village. Growing up he would spend almost all of his time outdoors. He loves weird creatures and had a variety of pets including tarantulas, centipedes, frogs, salamanders and much more.

Before starting with HnP Andrew installed fitness equipment and pool tables.

Andrew likes spending time with family and his three crazy dogs. Some hobbies of his include fishing, golfing, bowling, and playing video games. Andrew also enjoys tinkering with his aquariums and remodeling his house.

Justin B.

Field Technician

Favorite Quote:

“If you ain’t livin’ on the edge. You’re takin’ too much space.”

–Nickelback

Justin likes to help customers understand what’s going wrong with their equipment and what they can do to prevent problems in the future.

Justin grew up in Michigan and moved to Chicago in 2014. He lives in Chicago now and loves getting ramen from some of the local places.

Justin loves film photography and collects cameras and shoots as much as he can. If he’s not out taking pictures, he’s probably watching The Sopranos or playing video games.

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working at HnP, Dennis worked in the tech and hospitality industries.

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Ken C.

Field Technician

Favorite Quote:

 ”It’s as simple as you complicate it”

– Anon

Ken could say he fixes equipment, but it’s much more than that. Most of his job is diagnosing problems, helping customers understand the problems and how to address them, and making sure that regardless of the situation, everyone involved has the facts they need to solve the problem in a satisfactory way.

Ken grew up in downstate Illinois in a family where his dad worked programming machines in a factory and his mom knew how to turn a wrench from helping his grandpa fix everything on the farm. Ken’s job history is a bit eclectic – he’s done photography, janitorial work, and even a desk job in college. Ken enjoys learning new skills and using them creatively.

Ken also enjoys running, studying a variety of topics and spending time watching old movies with his wife. He also spends a lot of time every week doing volunteer work.

Trey R.

Field Technician

Favorite Quote:

“We are what we repeatedly do; Excellence then is not an act but a habit.”

– Aristotle

Between being a plumber and a systems technician in the military, Trey has been somewhat of an analytical person. However, a part of being a good technician is the ability to teach your profession. He loves when an opportunity to interact and teach a customer how to repair equipment presents itself. Teaching is the most rewarding and influential part of any career, and sometimes you can learn just as much, if not more, from the customer.

Trey grew up in a military household, moving five times as a kid; he finally landed in Southern Illinois. He became a service plumber four years out of high school and decided he wanted to serve the community more significantly. So, he joined the Military in 2014 and served honorably for nine years. He has had several mentors and professional acquaintances that have terrifically impacted his life. However, his mom is his hero. “Every good thing I have now, physically, spiritually, and mentally can somehow be routed back to my mom.”

Trey spends his downtime hanging out with his fiancé and tasting the nature surrounding him. His favorite hobbies are hiking, fishing, cooking, and playing with his dog Chief. The quiet of nature is his escape from the hustle and bustle of the city. It takes the “bite” out of the typical American day.

Don D.

Field Technician

Favorite Quote:

“The man who moves a mountain begins by carrying small stones.”

–Confucius

Don ensures customers are satisfied with our services and knowledge regarding maintaining and repairing their fitness equipment. Don makes sure our customers have the best experience possible while using and enjoying their equipment. He also enjoys educating customers on their equipment and answering all questions. Don ensures HnP customers can be safe and confident in being able to use their fitness equipment.

Don grew up in the south suburbs of Chicago, spending his time outside playing sports, riding BMX bikes, and messing around with anything mechanical he found fun or interesting. This led Don to become an automotive mechanic for 20 years, where he learned valuable skills and built up the knowledge to build and race custom race cars. Don has also spent his entire life traveling between a farm in Arkansas and Illinois where his father and grandparents before him, raise cattle. Don learned a lot from his grandfather and father there that he believes made it possible for him to learn all the things he has.

Don enjoys playing electric guitar and building PCB board style effects stomp boxes, building and racing cars, and eating anything BBQ. He spends as much time outside that he can with friends, but when there are rainy days Don enjoys old 90s and late 80s video games, Super Mario being a favorite! Don also enjoys learning almost anything if he can read or find educational videos on a topic. Don likes to endlessly learn new things or expand on old principles. Don also enjoys going to the local gym 3 to 5 days a week and maintaining his physical health. Don also enjoys traveling back down south to work on farm related things and hang out with his father.

Ops Team

Dan T.

Manager of Business

Favorite Quote:

“Hard work beats talent when talent doesn’t work hard.”

-Kevin Durant

As the Manager of Business, Dan is responsible for the global operations of the company. He brings more than 17 years of experience to HnP. His experience and leadership have been focused on developing and delivering business services as solutions, providing outstanding client service and driving growth.

Dan grew up throughout the Chicagoland area, and prior to starting in the fitness industry was a Machinist’s Mate in the US Navy.

When not working, Dan enjoys his vegetable garden, woodworking, and trying to keep up with his young daughter.

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working at HnP, Dennis worked in the tech and hospitality industries.

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Sam S.

Manager of Operations

Favorite Quote:

“Worrying is like a rocking chair, it gives you something to do, but it doesn’t get you anywhere.”

–Van Wilder

Sam oversees company operations. This includes HR, IT, service coordination and customer service. Sam also directs daily operations including tracking KPIs, hiring, supervising, training, and coaching.

Sam is from Waukegan, IL and before HnP, he was the Fitness & Aquatics Operations Supervisor for the Waukegan Park District.

Sam is a health and wellness advocate, compulsive lawn care nut, gym rat, computer builder, and investor.

Our Staff

Service Coordinators

Claire T.

Aurora S.

Field Techs

Dennis S.

Andrew H.

Justin B.

Ken C.

Trey R.

Don D.

Ops Team

Dan T.

Sam S.

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