About Us

Service Coordinators

Jennifer Rivera Huff-n-Puff Fitness Repair
Jen R.
Lead Warranty Coordinator

Favorite Quote:
“Time you enjoy wasting is not wasted time.”
– John Lennon

Jen primarily works with equipment manufacturers and warranty customers to set-up, coordinate, and finalizing warranty services.

Jen was born and raised in the Chicagoland area and roots for all the home teams, though she doesn’t consider herself too much of a sports fan. Jen says: “this mentality applies to all aspects of my life – I will always root for everyone around me!”

Outside of work, Jen enjoys spending time with her friends and family cooking, playing board games, and going to live music shows. Jen also likes to hike and take nature and landscape photographs inspired by her love of Ansel Adams.

Sam Chidley Huff-n-Puff Fitness Repair
Sam C.
Service Supervisor

Favorite Quote:
“If it’s ever been done, I figure I can do it. If it’s never been done, I figure I have as good a chance as anybody.”
  -C.A. Chidley

Sam’s primary responsibility is to supervise the Field Technicians and to ensure service runs smoothly. Sam is also the main point of contact for residential quotes – he verifies parts pricing, creates repair quotes and ensures we’re getting the best price on the highest quality parts.

Sam is from Texas originally and went to college for Technology Education. He has worked in multiple tech related fields including low voltage installation, auto mechanics, and was previously a Field Tech for HnP! Sam pretty much played every sport growing up, but mainly wrestled for 12 years, played football for 8 and ran track for 4!

Sam enjoys a good Texas barbecue and being out in the woods. These days he spends a lot of time with his wife, two sons and a 65lb hyperactive, 4-legged housemate.

Tina Schwab - Huff-n-Puff Fitness Repair
Tina S.
Residential Coordinator

Favorite Quote:
“Perfection is something everyone strives for, but it’s elusive and may be an illusion.”
  – R.L. Griffin

Tina primarily works in the residential department, explaining our services to customers, setting them up for service, and scheduling them. She prides herself on doing everything possible to accommodate our customers scheduling needs.

Tina grew up in the suburbs of Chicago and has lived there her whole life. The summertime is her favorite time of year.

Tina enjoys reading about the Titanic. Ever since childhood, Tina has been intrigued by the Titanic, its maiden voyage, and its subsequent sinking.

Tina also enjoys reading and watching documentaries which has always been a passion of hers.

Jodey is the primary contact for all commercial accounts including gyms, governments, sports teams, hotels and apartment buildings. He handles customer contacts, account maintenance and scheduling service.

 
Jodey was born in Southern California but raised in the near west suburbs of Chicago. Jodey began working in the fitness industry in 1999 working the front desk, then moved into fitness training. In 2005 Jodey began working in retail sales of fitness equipment and managed stores for 8+ years before joining HnP.
 

Jodey is a student of many disciplines and loves anything to do with fitness and health. He is currently learning about genetic/gene expression and how to best “program” one’s body with food, exercise, supplements and treatments such as sauna or cold therapy.

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

 
Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working at HnP, Dennis worked in the tech and hospitality industries.
 

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Claire Thompson- Huff-n-Puff Fitness Repair
Claire T.
Lead Residential Coordinator

Favorite Quote:
“The way I see it, if you want the rainbow, you gotta put up with the rain.”
  —Dolly Parton

Claire is a residential service coordinator. She assists customers with the issues that they are experiencing with their fitness equipment, matches their need to the appropriate service, and facilitates scheduling.

Claire grew up in the northwest suburbs of Illinois. Previously she has worked in the supply chain side of the machinery and food industries.

In her spare time, Claire enjoys spending time with her family. They love new adventures and traveling. When Claire gets “me time” she loves binging on her favorite shows.

Michelle T - Huff-n-Puff Fitness Repair
Michelle T.
Residential Coordinator

Favorite Quote:
“Be kind to one another.”

Michelle enjoys her opportunity to speak to new and returning customers on a daily basis. She helps with any questions they may have and gets them scheduled for service on the soonest date and time available.

Michelle has lived in the Midwest her entire life and is a die-hard Bears fan. She loves the four seasons and everything that comes with each one. Yes, that even includes the snow.

Field Techs

Ryan Falk Huff-n-Puff Fitness Repair
Ryan F.
Field Technician

Favorite Quote:
“The right way and the hard way are usually one and the same.”
  – Anon

Ryan diagnoses, maintains, and repairs fitness equipment. He also endeavors to educate and train clients on what they can do to keep their machine running as long as possible.

Ryan grew up in Springfield, Missouri and has continued since childhood to have a fascination with how everything works. Most of his skills were learned from his father who owned a starter and alternator repair ship when Ryan was young. These skills have served him well in many aspects of life and Ryan still enjoys learning new things every day.

Ryan enjoys nature and remodeling homes with his wife. They’ve bought and sold many homes over the years and learned many lessons the hard way. Ryan his wife are also mildly obsessed with their two dogs Kita and Ani.

Eddie Cooper - Huff-n-Puff Fitness Repair
Eddie C.
Field Technician
Favorite Quote: “The longer you wait, the longer you wait” – Eddie Cooper

Eddie primarily maintains and repairs customers fitness equipment, but he likes to think its more than that. Eddie considers his job a contribution to the betterment of societal health. He enjoys educating customers on ways to preserve the life of their units, and how machine issues came to be.

Eddie was born and raised on the south side of Chicago. He spent all of his time either playing an instrument, drawing or repurposing recently broken pieces of electronics. Eddie loves learning, and it has remained a passion of his into adulthood. After graduating High School, Eddie Joined the United States Air Force and went on to take full advantage of his passions by becoming and Aerospace Ground Equipment Technician.

Eddie is still a kid at heart and spends his free time crafting, building, tinkering and watching YouTube tutorials on coding and electronics. Eddie is always learning during his free time, and if he’s not learning, then he’s implementing.

raquelle.maa@gmail.com
Kris D
Field Technician

Favorite Quote:
“When nothing goes right, go left.”
  – Mahatma Gandhi

Kris repairs and maintains fitness equipment. He thoroughly enjoys fixing things and appreciates the opportunity to look at problems like a puzzle and figuring things out. Kris then likes to explain what he found and did to customers in order to educate them on their equipment.

Kris joins us from the US Army where he was a mechanic and aerospace testing technician.

When Kris isn’t working, he enjoys playing video games and working on vehicles.

Raquelle M - Huff-n-Puff Fitness Repair
Raquelle M
Field Technician

Favorite Quote:
“Speak life into your situation…whatever your circumstances are, say ‘I CAN, I WILL, I MUST.'”

– Eric Thomas

As a field technician, Raquelle is responsible for ensuring our client’s fitness equipment needs are taken care of to include diagnosis, preventative maintenance, and repair.  She is also there to provide information to assist our clients on any future care they can perform for their machines to get the best value out of their investment.  

Raquelle grew up in the northwest suburbs before enlisting in the Marine Corps as an aviation mechanic.  She then accepted a commission as a Marine Officer and remained in the aviation community until completing her service.

When not working, Raquelle enjoys spending time with her family, going to local sporting events, and catching up on Formula 1 Racing or her favorite TV shows.  She also enjoys getting outside by golfing, playing in slow-pitch softball leagues, and attending music concerts and festivals.

Jodey is the primary contact for all commercial accounts including gyms, governments, sports teams, hotels and apartment buildings. He handles customer contacts, account maintenance and scheduling service.

 
Jodey was born in Southern California but raised in the near west suburbs of Chicago. Jodey began working in the fitness industry in 1999 working the front desk, then moved into fitness training. In 2005 Jodey began working in retail sales of fitness equipment and managed stores for 8+ years before joining HnP.
 

Jodey is a student of many disciplines and loves anything to do with fitness and health. He is currently learning about genetic/gene expression and how to best “program” one’s body with food, exercise, supplements and treatments such as sauna or cold therapy.

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

 
Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working at HnP, Dennis worked in the tech and hospitality industries.
 

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Ken Clark - Huff-n-Puff Fitness Repair
Ken C.
Field Technician

Favorite Quote:
 ”It’s as simple as you complicate it”
– Anon

Ken could say he fixes equipment, but it’s much more than that. Most of his job is diagnosing problems, helping customers understand the problems and how to address them, and making sure that regardless of the situation, everyone involved has the facts they need to solve the problem in a satisfactory way.

Ken grew up in downstate Illinois in a family where his dad worked programming machines in a factory and his mom knew how to turn a wrench from helping his grandpa fix everything on the farm. Ken’s job history is a bit eclectic – he’s done photography, janitorial work, and even a desk job in college. Ken enjoys learning new skills and using them creatively.

Ken also enjoys running, studying a variety of topics and spending time watching old movies with his wife. He also spends a lot of time every week doing volunteer work.

Dennis Stockemer - Huff-n-Puff Fitness Repair
Dennis S.
Field Technician

Favorite Quote:
“It ain’t as bad as you think. It will look better in the morning.”
– Colin Powell

Mike R - Huff-n-Puff Fitness Repair
Mike R.
Field Technician

Favorite Quote:
“Strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony.”
– Dennis the Peasant, Monty Python and the Holy Grail

Having a strong background in customer service, Mike works to make sure each customer fully understands all aspects of our service process.

Mike grew up in the south suburban areas of Chicago, and also on the south side of the city.  Before joining HnP, Mike worked for a high-end ergonomic office equipment company with a service territory that stretched from Detroit to St Louis. Previously, Mike was employed by a vendor service company that assembled bikes, grills, furniture, exercise equipment, and whatever else could be assembled for a store to sell.

Mike enjoys spending time with his family, going on adventures and road trips whenever he can. As a hobby, Mike enjoys home brewing hard cider, beer, and mead. Over the last few years, he has picked up baking and broadened his cooking horizons. Mike would also describe himself as a huge nerd and avid gamer, playing board games, card games, and painting miniatures with his friends and family.

Ops Team

Dan Thompson - Huff-n-Puff Fitness Repair
Dan T.
Manager of Business

Favorite Quote:
“Hard work beats talent when talent doesn’t work hard.”
-Kevin Durant

As the Manager of Business, Dan is responsible for the global operations of the company. He brings more than 15 years of experience to HnP. His experience and leadership have been focused on developing and delivering business services as solutions, providing outstanding client service and driving growth.

Dan grew up throughout the Chicagoland area, and prior to starting in the fitness industry was a Machinist’s Mate in the US Navy.

When not working, Dan enjoys his vegetable garden, woodworking, and trying to keep up with his young daughter.

Jodey is the primary contact for all commercial accounts including gyms, governments, sports teams, hotels and apartment buildings. He handles customer contacts, account maintenance and scheduling service.

 
Jodey was born in Southern California but raised in the near west suburbs of Chicago. Jodey began working in the fitness industry in 1999 working the front desk, then moved into fitness training. In 2005 Jodey began working in retail sales of fitness equipment and managed stores for 8+ years before joining HnP.
 

Jodey is a student of many disciplines and loves anything to do with fitness and health. He is currently learning about genetic/gene expression and how to best “program” one’s body with food, exercise, supplements and treatments such as sauna or cold therapy.

Dennis performs preventive maintenance and repairs for fitness equipment. His goal is to ensure customers receive professional and convenient service and to keep their equipment running correctly.

 
Dennis grew up in the Midwest and joined the US Army which gave him to opportunity to travel and live all over the world. Before working at HnP, Dennis worked in the tech and hospitality industries.
 

When not working Dennis enjoys going fishing and playing video games with his family and friends.

Sam Stevens Huff-n-Puff Fitness Repair
Sam S.
Manager of Operations

Favorite Quote:
“Worrying is like a rocking chair, it gives you something to do, but it doesn’t get you anywhere.” – Van Wilder

Sam oversees company operations. This includes HR, IT, service coordination and customer service. Sam also directs daily operations including tracking KPIs, hiring, supervising, training, and coaching.

Sam is from Waukegan, IL and before HnP, he was the Fitness & Aquatics Operations Supervisor for the Waukegan Park District.

Sam is a health and wellness advocate, compulsive lawn care nut, gym rat, computer builder, and investor.  

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