John M. from Highland Park, IL asks, “why is my elliptical rough when first starting out, but then smooths out after I have been riding it about 3 minutes? After it warms up, everything works as it should, it’s just unpleasant starting out. Do I need to have you come out for service?”
Great question John, thank you for sending that in. This is a behavior that has been noticed by many elliptical users, and the solution, while goofy, works. I can’t speak to the condition of the remainder of your machine, but it is not necessary to have us out for this issue alone, provided it resolves itself soon after you begin your workout.